Lesson 4 Be a Smart Spender
Listen and Talk
1.
W: Hello. May I help you?
B: Yes, please. I’d like to get a refund for this watch.
W: OK. Was there anything wrong with it?
B: No, I just changed my mind.
Can I get my money back?
W: OK. I’ll take care of it right away.
2.
W: Hello. Do you need some help?
B: Yes. I’d like to return this smartphone case.
W: Let’s see.
Do you have the receipt with you?
B: Here it is.
I bought it three days ago.
W: Oh, then it’s possible.
3.
W: Hello. Are you looking for anything special?
B: No, I’m not. I’d like to exchange this T-shirt.
It’s too small.
W: Sure. What size would you like?
B: Large, please.
W: Here you are.
B: Thank you.
4.
W: Hello. What can I do for you?
B: Can I exchange this black umbrella for a different color?
W: Sure. What color would you like?
B: I’d like a yellow one, please.
W: OK. Here you are.
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